Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
At Studynvorica, we collect various types of information to provide you with our financial statement analysis services. This includes personal information you provide directly to us, such as your name, email address, company details, and contact information when you register for an account or contact us for support.
Personal Data Categories
- Contact information including name, email address, phone number, and business address
- Account credentials and authentication information for secure access to our platform
- Financial data and documents you upload for analysis purposes
- Usage data including how you interact with our website and services
- Device information such as IP address, browser type, and operating system
- Communication records when you correspond with our support team
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and pages visited. This helps us understand how our platform is being used and identify areas for improvement.
How We Use Your Information
Your information serves several important purposes in delivering our financial analysis services. We use your data to create and maintain your account, process your financial documents, generate analysis reports, and provide customer support when you need assistance.
Primary Uses
- Providing financial statement analysis and generating detailed reports
- Maintaining your account security and preventing unauthorized access
- Communicating important updates about our services and your account
- Improving our platform based on usage patterns and user feedback
- Complying with legal obligations and regulatory requirements
We may also use aggregated, anonymized data to conduct research and develop new features that benefit all our users. This data cannot be traced back to individual users and helps us understand broader market trends and user needs.
Data Sharing and Third Parties
We understand that your financial information is sensitive, and we're very selective about when and how we share data. We do not sell your personal information to third parties, and we only share data in specific circumstances that are essential for our service delivery.
Limited Sharing Scenarios
- With trusted service providers who help us operate our platform, such as cloud hosting services and payment processors
- When required by law or to comply with legal processes, court orders, or government requests
- To protect our rights, property, or safety, or that of our users or the public
- In connection with a business transfer, merger, or acquisition, subject to confidentiality agreements
All third-party service providers are carefully vetted and bound by strict confidentiality agreements. They're only permitted to access the minimum amount of data necessary to perform their specific functions and cannot use your information for their own purposes.
Your Data Rights
You have significant control over your personal data. You can access, update, correct, or delete your information at any time through your account settings or by contacting us directly. You also have the right to object to certain types of processing and to receive a copy of your data.
Data Security and Protection
We employ multiple layers of security to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security measures include industry-standard encryption, secure data transmission protocols, and regular security audits.
Security Measures
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication options for enhanced account security
- Regular security assessments and vulnerability testing
- Restricted access controls ensuring only authorized personnel can access your data
- Secure backup systems with encrypted storage and regular testing
- 24/7 monitoring for suspicious activities and potential security threats
While we implement robust security measures, we also recommend that you take steps to protect your account, such as using strong passwords, enabling two-factor authentication, and keeping your login credentials confidential.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Different types of data may have different retention periods based on legal requirements and business needs.
Retention Periods
- Account information is retained for the duration of your active account plus seven years for regulatory compliance
- Financial documents and analysis reports are kept for seven years after account closure
- Communication records are maintained for three years for quality assurance purposes
- Technical logs and usage data are typically retained for one year unless required longer by law
When data is no longer needed, we securely delete or anonymize it using industry-standard methods. You can request early deletion of your data, though we may need to retain certain information to comply with legal obligations.
International Data Transfers
As a UK-based company, we primarily process and store data within the United Kingdom and European Economic Area. However, some of our service providers may be located in other countries, which means your data might be transferred internationally.
When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions. We carefully assess the privacy laws and practices of destination countries to ensure your data remains protected.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our site is used. Cookies are small text files stored on your device that help us provide personalized content and improve our services.
Types of Cookies We Use
- Essential cookies required for basic website functionality and security
- Performance cookies that help us understand how visitors interact with our website
- Functionality cookies that remember your preferences and settings
- Analytics cookies that provide insights into website usage and help us improve our services
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We'll ask for your consent before using non-essential cookies.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your data rights, or need to report a privacy concern, please contact us:
Email: [email protected]
Phone: +442392370351
Address: 15a George Square, Edinburgh EH8 9LD, United Kingdom
We're committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days.
This privacy policy was last updated on December 2024